Open Privacy & your data ↗ to submit a request, follow replies or download an account summary. If you cannot sign in, email contact@propertease.ae. Do not send passwords or one-time codes.
01. Operator and contact
Propertease.ae is operated by Propertease LLC, registered with Sharjah Media City (Shams), UAE, under business licence 2648778.01. Business address: Level 41, Emirates Towers, Dubai, UAE, PO Box 31303.
Email contact@propertease.ae or call +971 4 313 2771 for privacy questions. This notice covers the platform services currently available in our private preview. Demonstration pages are labelled separately.
02. Information we handle
- Account email, sign-in verification records and, when you choose Google sign-in, the account identifier and verified email needed to connect your account.
- Profile details you provide, including name, phone, contact preference and an optional photo.
- Property descriptions, locations, media, prices, authorisation information and submitted evidence.
- Professional applications, licences, broker registrations, permits, company details, portraits and supporting documents.
- Saved searches, shortlist choices, alert preferences, enquiries, viewing arrangements, consent choices and communication records.
- Support and privacy requests, submitted evidence, review decisions, staff access records and service/security logs needed to operate and protect the platform.
Provide only information you are authorised to submit. Remove occupants’ personal details and unrelated identity information from public photos and descriptions. The privacy request form does not accept document uploads.
03. Why we use it
We use information to provide sign-in, save account choices, review applications and listing authority, match owners with eligible agents, route requested enquiries, arrange viewings, deliver selected alerts, provide support and protect against misuse. We also maintain records necessary to deal with disputes and applicable legal obligations.
Optional alerts and enquiry-sharing choices are recorded in their respective flows. A general account registration is not permission for unrelated marketing. We consider the purpose and applicable legal basis before responding to restrictions or deletion requests.
05. Your choices and requests
You can correct your customer profile, change email preferences, turn property alerts off and manage contact/sharing permissions for an enquiry in your account. Withdrawing enquiry permission stops future platform contact permissions; it does not recall information already received by an independent recipient.
You can request access, correction, erasure/account-closure review, restriction, objection/consent withdrawal or a portable copy through Privacy & your data. We record a reference and status, may request proportionate identity/scope clarification and explain the outcome and any exclusions. Contact us by email if you cannot use your account or need another review.
The downloadable account summary covers account/profile details, saved searches and your submitted enquiries. It is not a complete response covering every professional record, private document or conversation. Request further information through the review workflow. Do not email passwords, one-time codes or unnecessary identity images.
Submitting a request does not automatically erase records, close an account or change existing communication permissions. Any necessary retention, third-party interests or legal exceptions are considered separately. You may approach a competent authority where applicable; contacting us does not remove that option.
06. Retention and protection
We assess retention according to the purpose, account/listing lifecycle, current professional relationships, disputes and applicable record-keeping duties. Private document sets can be flagged for review, preservation grounds or minimisation assessment. A review date is an operational reminder and is not a universal legal retention period.
The current release does not run an automatic document purge or self-service account deletion. Reviewers record an outcome and any actions separately; a closed privacy review alone does not delete files. Records in backups and independent recipients’ systems may need separate handling. An approved retention schedule and deletion process are part of the platform’s continuing operational work.
We use authenticated access checks, restricted private-file storage, role/case permissions and audit records. Keep access to your account email secure and report suspected unauthorised access. No security measure guarantees that every incident can be prevented.
07. Providers and transfers
Hostinger currently provides hosting and email infrastructure. Google handles Google sign-in if you choose it; its own notices apply to its service. Providers and authorised recipients may process information in other countries. Relevant arrangements and safeguards must be assessed where required by applicable law.
SMS/WhatsApp authentication and paid/AI services may require additional providers and disclosures before activation. A link to an external website is subject to that website’s own practices. This notice does not state that all information remains physically within the UAE.