Creating a listing does not guarantee publication, an agent match, enquiries, a sale or a rental. Professional approval and listing review are separate steps.
01. Who we are
Propertease.ae is operated by Propertease LLC, a limited liability company registered with Sharjah Media City (Shams), United Arab Emirates, under business licence 2648778.01 and formation number 2648778. Our business address is Level 41, Emirates Towers, Dubai, UAE, PO Box 31303. Contact us at contact@propertease.ae.
These terms govern use of the website and its platform services. By using the platform, you agree to these terms to the extent permitted by applicable law. If you do not agree, please stop using it. Separate written terms may apply to a specifically ordered service.
02. Our platform
Propertease provides property information, listing and professional connection tools. The website is currently a private preview; some pages are prototypes and some content is demonstrative. Features marked as previews or coming soon are not commitments of availability.
We do not become the owner, landlord, tenant, buyer, seller or broker in a property transaction simply because it is listed on our platform. We do not currently collect purchase deposits, rent, tenancy security deposits or agent commissions through the website. Verify the parties, authority, documents and payment instructions independently before entering a transaction.
03. Accounts and professional access
You must be at least 18 and legally able to enter into the relevant agreements to create an account or post a property. Provide accurate information, keep your sign-in methods secure and tell us promptly if you suspect unauthorised access.
If you act for an organisation or property owner, you must have authority to do so. Agent, agency and developer applications require review. Submitting an application does not grant professional access; approval can be withheld, restricted or withdrawn if eligibility, documentation or compliance requirements are not met.
Professionals must maintain the licences, broker registrations and authorisations required for their activities in the relevant emirate and notify us of expiry, suspension or changes. Platform approval does not replace government approval.
04. Listing responsibilities
- Post only properties you own or are authorised to advertise. Supply evidence of authority when requested.
- Provide accurate prices, rental periods, availability, location, areas, photographs, fees and material conditions. Identify illustrative images, renders and off-plan information clearly.
- Comply with the advertising and property rules of the relevant emirate. Where required, supply valid Trakheesi advertising permits, RERA broker details and agency registrations, or their local equivalents.
- Use photographs, plans and descriptions you have the right to publish. Do not expose occupants’ personal information without a lawful basis.
- Update or remove unavailable listings promptly. Do not publish fake properties, misleading prices, unauthorised duplicates or discriminatory or unlawful content.
We may request corrections, reject a submission, remove content or restrict an account for compliance, safety or quality reasons. Review badges describe the stated checks; they do not guarantee title, construction quality, availability or investment performance.
05. Working with agents
Our publication model requires an accountable, approved agent for each public property listing. An owner’s submission may be offered to eligible agents based on service areas and professional information. Matching does not guarantee acceptance or a particular response time.
Any appointment, commission, exclusivity, viewing arrangements and service scope must be agreed directly and clearly between the owner and the agent or agency before proceeding. An introduction alone does not appoint an agent or create an obligation to pay a commission. If no agent accepts, a submission may remain unpublished while support reviews the next steps.
Sale, lease, reservation and brokerage agreements are separate from these website terms.
06. Platform fees and advertisements
Property posting is currently free for owners, agents, agencies and developers. This does not make third-party brokerage, conveyancing, government, developer or tenancy charges free.
We may introduce paid listings, subscriptions, AI tools or advertising services in future. Prices, applicable taxes, duration, deliverables and cancellation terms will be disclosed before purchase and require your agreement. Existing free submissions will not attract retrospective charges merely because pricing changes.
Sponsored placements will be identified as advertisements. Payment for advertising does not bypass compliance review or constitute an endorsement of an advertiser’s property or claims. See our Refund Policy for the current position.
07. Content and permitted use
You retain ownership of content you submit. You grant Propertease a non-exclusive licence to store, format, review and display that content as necessary to operate the listing service and share it with relevant reviewers and assigned or proposed agents. This licence is limited to providing the service; separate permission is required for unrelated promotional use.
Our branding, website design and original materials belong to Propertease or their licensors. Do not copy or redistribute them commercially without permission. Do not scrape data without authorisation, bypass access controls, impersonate another person, send spam, upload malware or interfere with the website.
08. Property information and tools
Listing content generally comes from owners and professionals. Confirm important facts with the responsible party and appropriate official records. External links are provided for convenience and are subject to the other provider’s terms.
Where calculators, market information or AI tools are available, their outputs are informational and may contain errors or depend on incomplete data. They are not a formal valuation, mortgage offer, legal advice or guarantee of returns. Check source dates, assumptions and material results before relying on them.
09. Personal information
We use account and submission information to operate sign-in, review applications and listings, provide support and facilitate property enquiries. Relevant information may be shared with the professionals involved in a requested enquiry or listing, and with service providers necessary to run the platform, subject to applicable law.
Only submit personal information you are authorised to provide. Verification documents are for review and must not be placed in public listing descriptions. For questions about access, correction, deletion or handling of your personal information, email contact@propertease.ae. See our Privacy Policy and Privacy & your data for disclosures and the tracked request workflow. These terms do not authorise unrestricted marketing.
10. Availability and responsibility
We take reasonable care in operating the platform but cannot promise uninterrupted availability or error-free third-party content. Please report suspected fraud, incorrect information or technical issues so we can review them.
Each party remains responsible for its own representations and agreements. To the extent permitted by applicable law, Propertease is not responsible for losses arising solely from another party’s independent acts or agreements. Nothing in these terms excludes responsibility that cannot lawfully be excluded, or limits your mandatory consumer rights or remedies.
11. Changes, suspension and account closure
We may update these terms as services develop. The effective date and version will appear on this page; material changes will be communicated through an appropriate platform or account notice. Updated terms will not retrospectively remove rights arising from an existing paid order.
You may stop using the service and request account closure by email. We may suspend access for suspected misuse, legal requirements or security concerns and review a request to reconsider at the support address. Records may be retained where required by law or to resolve an existing dispute.
12. Questions, complaints and governing law
Email contact@propertease.ae with the relevant account or listing reference and a description of the issue. Do not send passwords, one-time codes or complete card details.
These terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Sharjah. Disputes may be referred to the competent UAE courts or relevant authority, subject to any mandatory jurisdiction rules and consumer protections. Contacting support does not restrict your right to approach an appropriate authority.
Call Propertease: +971 4 313 2771.